Trivago

I booked a room for Saturday the 14th and a company called agoda on your website was the ones offering the deal went to the hotel on Saturday they had no confirmation of the booking and my money was taken by this agoda company very disappointed with trivago leaving scam company's use there plat for now iam out 122.53 euros don't

I had a bad experience with a tour company in Miami and when I wanted to share my experience on Trivago, my review was rejected. Theyre not customer oriented.

I lost some money. No problem. I just deleted the App.

I will not use Trivago again. There are better alternatives to organise an enjoyable vacation.

I cannot reach a single person to assist me. Called someone who hung up on me.

Assistant required $65 monthly service charge. German phone tells me to return to website, which is not helping.

They failed miserably at being a professional and respectful! Now I'm out $60 bucks for jack *** And then they sprung the $100 deposit on us as we was walking inside the lobby to check in!

I've tried to contact trivago support team to see if my hotel reservation for 2/11/26 through 2/15/26 Will be canceled due to me not being able to show up on 2/11/26. I contacted them last night 1/26/26 and this morning 1/27/26. Still haven't Heard anything back from them if my reservation will be canceled if I don't show up on time.

Trivago is very prompt in processing payments. However, when it comes to a refund and you have jumped through many hoops, the issue is still not resolved. (This is five days later.)

Hello, while using the Trivago website for a booking, at the time of payment, I was redirected to the ALGOTELS site. I wanted a refund as soon as possible because I canceled my reservation. Thank you.

Hopefully you will soon be investigated for your business affiliations. You knowingly utilize Algotel with their history of customer dissatisfaction with no assistance.

I have two incidents I am seeking reimbursement from due to the hotel charging me and returning monies to Algotel. Will stick with Booking.com or Expedia where customer service is a priority and you can reach someone.

While TRIVAGO itself may be wonderful, I cannot say I have ever used it. My concern is with the TRIVAGO commercial that runs every few minutes/ With beheading of non-Muslims by burying their body up to the neck waiting to be executed.

I think the commercial with the men's heads in the sand is tastless in this political climate.

My gut reaction every time. A viewer.

It's very poor they never gave me a follow up call and still charge my account after I told them the place was unsafe and about the cops very disappointed

I have been trying to contact Trivago to delete my vacation rental listing that was unsolicited and has some of our property photos mixed in with inaccurate photos of some other property and inaccurate text info that we supply off-street parking and allow pets, albeit while they post our 163 excellent reviews! I want Trivago.com to delete the listing for our rental! However, there is no live person to speak to in order to delete my listing, which I never asked for in the first place—totally unsolicited!

I used this website to book 3 airline reservations. They assured me that all seats will be together.

They werent. They were all middle seats all throughout the plane when was the first time flyer, and neither of the extra support this happened multiple times we took three flights. It turned out on the last flight. We had to pay extra money to half of the signed seat.

This was not told to us when we booked. The seat will not use this website again to book anything

Respond to my questions. I need to know the booking number and hotel details for the 17th of January.

I've been attempting to get in touch for the past few days, still no further forward, and I need some input from yourself regarding my booking.

Not much use to try and contact. Can someone please get in touch and please help support this?

I was sent to this format because I found a complaint. It has not been resolved.

I purchased three tickets from Indianapolis to Miami. The tickets were supposed to be seated together and said they were all over the plane in middle seats, then I was informed that I had to pay extra money to have assigned seats. I'm out of pocket $154.

I would like an apology or refund in this matter. This is not the way we do business in America.